A spokesman for the American Chemical Society said that the group would not offer a response to Ms. Rogers's blog post or the conversation that's sprung up around it. "We find little constructive dialogue can be had on blogs and other listservs where logic, balance, and common courtesy are not practiced and observed," Glenn S. Ruskin, the group's director of public affairs, said in an e-mail message. "As a matter of practice, ACS finds that direct engagement via telephone or face-to-face with individuals expressing concern over pricing or other related matters is the most productive means to finding common ground and resolution."There are two statements here, one of which is reasonable, in my opinion. The latter statement is basically "we don't negotiate on price very much, and we certainly do not negotiate on price through the press." Leaving aside ACS' pricing structure (a big thing to leave aside), that's a predictable "no comment."
As for the former statement, it's silly on its face. It seems to me that the most prominent communicators of chemistry are all communicating through blogs. It is no mistake that ACS' Division of Chemical Health and Safety runs a useful and quite civil listserv, and has been doing so for years.
I think that Mr. Ruskin generalized broadly and wrongly; I trust that he will clarify or retract* this statement soon.
UPDATE: The statement has been clarified.
*"or retract" added later.